Terms of service

Welcome to FormaCraft. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Products

FormaCraft sells 3D-printed products, decorative items, personalized products, accessories, and other products displayed on our online store.

We make every effort to ensure that product descriptions, images, colors, dimensions, and prices are accurate. Because some products are handmade or 3D printed, minor variations may occur.

2. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required information.

We reserve the right to cancel an order if the information provided is incorrect, if the product is unavailable, or if there is a reasonable reason to suspect fraudulent activity.

3. Prices and Payment

All prices are displayed in Moroccan Dirhams (MAD), unless otherwise stated.

Payment methods available at checkout may include Cash on Delivery and other payment methods offered by FormaCraft.

4. Delivery

We currently deliver orders within Morocco.

Delivery times and shipping fees may vary depending on the destination and delivery service. Please see our Shipping Policy for more information.

5. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers may request a return within 14 days of receiving their order, subject to the conditions described in our Return and Refund Policy.

6. Personalized Products

Personalized or customized products may not be eligible for return when the product has been specifically made according to the customer’s request, except where the product is defective or otherwise required by applicable law.

7. Intellectual Property

All content on this website, including logos, product images, designs, text, graphics, and other materials, belongs to FormaCraft or its respective owners and may not be copied or used without permission.

8. Changes to These Terms

FormaCraft may update these Terms of Service from time to time. The latest version will always be available on our website.

9. Contact

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.

Last updated: September 2026